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Misc. Questions


Q: How do I get my orders?

A: When an order comes through, you will get notified through email (Shopping Cart > Store Actions - Send Email Order to Merchant).

You will also have a copy of the order in the Orders section, Administration Console > Orders.

NOTE: If you plan on using your own transaction equipment, your orders will come in with a "Shipping Status" of "HoldForPay". So search for HoldForPay orders because these orders will not show up initially. Or, if you are using a merchant account, LinkPoint/Cardservices or Authorize.net for example, your orders will come in with a shipping status of "Authorized". These orders will show up when you first enter the Orders page.








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